Your safety is Colonial's first priority.
Protect Your Card
You can help safeguard your card and transactions by following these simple safety tips when using your card.
- Protect your account number.
- Do not write your PIN on or near your card. Never tell it to anyone. Bank representatives do not have access to your PIN and will not ask for it.
- Choose ATMs in highly visible, well-lit locations and have your card ready.
- Survey your surroundings and avoid locations where people are loitering nearby.
- Block the keypad from view to prevent anyone from seeing you enter your PIN.
- After completing your transaction, always take your card and receipt with you.
- If your card is lost or stolen - or to report suspicious card activity - call (877) 502-2265 immediately.
24/7 Card Protection
Protecting your account is as important to us as it is to you. That's why we provide a 24-hour Card Monitoring Service. This free service monitors your check card transactions to help detect irregular activity and deter potential fraud.
Zero Liability Protection*
Zero Liability Protection provides 100 percent fraud protection if your card or card number are stolen. Never pay anything for any fraudulent activity on your card.
Verified by Visa - Enroll Now >
Verified by Visa gives you the assurance that only you can use your Colonial Check Card while shopping online. Simply activate your card, create a personal password and Verified by Visa protects you against fraud at all participating online stores, so only you can use your card. Visit the Verified by Visa Web site for a list of participating merchants.
*Covers U.S.-issued cards only and does not apply to ATM transactions or PIN transactions.